FAQs • Brighton • CivicEngage

Why has my plastic bag full of yard waste not been picked up by the Highway Department?: The Town no longer picks up grass clippings. We encourage residents to recycle them back into the lawn. Further, nothing in plastic bags will be picked up. You can use the brown lawn & leaf bags or an empty refuse container (which will be emptied and placed back on your property) for brush and leaves.

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Public Works

1. I have an old water heater at the curb, when will you pick it up?: Call your hauler. All bulk items must be removed by private refuse companies because the Town only picks up yard debris. If you're in a refuse district, call Waste Management at (585) 254-3500.

2. Can I store my boat on my driveway?: Outside storage of campers, boats and trailers greater than 24 feet in length or 6 feet in height on residential lots is permitted for up to 72 hours in any 4 day period. Campers, boats and trailers and utility trailers under those dimensions may be parked in the rear yard only, provided they are not within 10 feet of a property line and are screened from the view of neighbors. Call (585) 784-5221 or (585) 785-5226 and we'll help.

3. My neighbor has teenagers and lots of cars and very frequently cars are parked on their lawn. Is this allowed?: Parking of any vehicle on grassed areas in the front yard is prohibited by Town code. Call (585) 784-5221 or (585) 784-5226 and we'll help.

4. My neighbor has cut his grass only twice this summer. How often should the grass be cut?: Town code requires that all properties are kept free of accumulations of brush, shrubs, weeds, grass, stumps, roots, excessive and noxious growths, garbage and refuse. Call (585) 784-5221 or (585) 784-5226 and we'll help.

5. The house across the street has peeling paint and exposed wood. Can the Town do something about this situation?: Town code requires that exposed surfaces be treated to resist deterioration and weathering if they are not naturally resistant. Materials that are treated must be maintained in a neat, orderly, serviceable manner. Call (585) 784-5221 or (585) 784-5226 and we'll inspect.

6. The sidewalks in front of my house are cracked and in bad shape. Must I pay for their repair?: The Town has sidewalk districts that enable repairs to be made to the sidewalks and the cost is shared by the homeowners in those districts. Call the Highway Department at (585) 784-5221 or (585) 784-5226 and we'll inspect.

7. I'm building a deck in my backyard. Do I need a permit?: Please remember that permits are required for fences, sheds, air conditioners, decks, pool installation and most other projects. Please call (585) 784-5221 or (585) 784-5226 we will be happy to answer your questions.

8. Why has my plastic bag full of yard waste not been picked up by the Highway Department?: The Town no longer picks up grass clippings. We encourage residents to recycle them back into the lawn. Further, nothing in plastic bags will be picked up. You can use the brown lawn & leaf bags or an empty refuse container (which will be emptied and placed back on your property) for brush and leaves.

9. Can I store an unlicensed vehicle on my driveway?: No, any unlicensed, uninspected vehicle is considered to be a junk car and must be under cover (garage) or off the site. Call (585) 784-5221 or (585) 784-5226 and we'll help.

10. What is required by the Town if I am repaving/reconstructing my driveway?: The Brighton Town code states that, “No person or corporation shall open, disturb or work within, erect fences or structures, plant trees within or cause to be opened or disturbed by cutting, missiling, boring, digging, resurfacing or excavating the soil, pavement or sidewalk within any street, sidewalk or right of way, for any purpose whatever, without having secured a permit to perform such work.”

Therefore, a Highway Right of Way Permit is required prior to the repaving/reconstruction of driveways. The permit form, along with a fee calculator sheet can be found at the following link: Highway Forms and Brochures

11. My neighbor never removes their garbage cans/toter from the street. Is this allowed?: Trash should not be put out until the day prior to scheduled collection. Containers must be removed from the front yard by the end of the day of pickup. Call (585) 784-5221 or (585) 784-5226 and we'll help.

12. How do I report a property maintenance concern that I am aware of?: To report any property maintenance concerns, please call the Complaint Line at 585-784-5370 and leave a detailed message including address of property in question, specific nature of the concern and your name and contact information if you'd like a response. We will respond as warranted.